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Shipping Policy
1. Where We Ship
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Right now we deliver across South Africa.
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If you’re outside SA, hit us up first and we’ll see if we can make a plan (but extra costs will apply).
2. Delivery Times
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Orders are usually packed and shipped within 2–4 working days.
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Delivery normally takes 3–7 working days.
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During busy times, deliveries might be delayed a bit.
3. Delivery Costs
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We’ll show you the delivery fee at checkout.
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Sometimes we run free shipping promos (keep an eye on our socials).
4. Tracking Your Order
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Once your order’s shipped, you’ll get a tracking number.
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Use it to stalk your coffee until it reaches you.
5. Responsibility
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Once the order leaves us, the courier takes over. We’ll help if there’s a problem, but delays, lost parcels, or wrong addresses are out of our hands.
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Please double-check your delivery details before placing your order.
6. Damaged or Missing Orders
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If your package arrives damaged or something’s missing, let us know within 7 days with proof (pics help). We’ll sort it out.
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