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Shipping Policy

1. Where We Ship

  • Right now we deliver across South Africa.

  • If you’re outside SA, hit us up first and we’ll see if we can make a plan (but extra costs will apply).

2. Delivery Times

  • Orders are usually packed and shipped within 2–4 working days.

  • Delivery normally takes 3–7 working days.

  • During busy times, deliveries might be delayed a bit.

3. Delivery Costs

  • We’ll show you the delivery fee at checkout.

  • Sometimes we run free shipping promos (keep an eye on our socials).

4. Tracking Your Order

  • Once your order’s shipped, you’ll get a tracking number.

  • Use it to stalk your coffee until it reaches you.

5. Responsibility

  • Once the order leaves us, the courier takes over. We’ll help if there’s a problem, but delays, lost parcels, or wrong addresses are out of our hands.

  • Please double-check your delivery details before placing your order.

6. Damaged or Missing Orders

  • If your package arrives damaged or something’s missing, let us know within 7 days with proof (pics help). We’ll sort it out.

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